Refund policy

Return & Refund Policy Thanks for shopping at NOAK SPORT. If you are not entirely satisfied with your purchase, we're here to help.

Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

EU right of withdrawal: If you are a consumer in the EU, you have the right to cancel your purchase within 14 days without giving a reason. This period starts on the day you receive the last item of your order. You may also cancel your order at any time before it has been shipped by contacting us.

Return shipping costs: The cost of returning the item is paid by the customer, except where the item is defective or was sent in error.

Refund timing: Where a refund is due, it will be issued to your original payment method within 14 days of us receiving the returned item.